Explore Our Services

Explore our range of services designed to help you move forward with confidence, wherever you're headed next.

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What We Offer

Our service offerings are flexible by design. If you’re looking for something more specific, we’ll work with you to build a custom scope and investment that fits your brand.

  • Building the foundation of a brand people remember.

    Before a guest visits, buys, or books, they experience the brand. Brand Curation focuses on creating a cohesive identity that defines how your business looks, feels, and communicates across every touchpoint.

    We work with hospitality and lifestyle brands to create thoughtful, design-driven brand systems that feel intentional and recognizable.

    Services include:

    • Logo and visual identity design

    • Brand guidelines and color systems

    • Brand voice and messaging

    • Menu or product presentation design

    • Website design direction

    • Signage and environmental branding

    • Photography and visual direction

    • Taglines and brand positioning

    Ideal for new concepts, rebrands, and brands looking to refine their identity.

  • Your external Director of Marketing (or CMO)

    Many hospitality and lifestyle brands need strategic marketing leadership but do not require a full internal department. In this model, Found Haus Agency operates as an extension of your team, leading both strategy and execution.

    We oversee the full marketing ecosystem to ensure every initiative supports growth, visibility, and revenue.

    Services include:

    • Marketing strategy and revenue planning

    • Social media management and content strategy

    • Email and SMS marketing campaigns

    • PR and influencer coordination

    • Event and programming strategy

    • Loyalty and retention initiatives

    • Campaign planning for launches and seasonal moments

    • Creative direction for content and assets

    • Performance reporting and analytics

    This partnership provides consistent marketing leadership while allowing operators and founders to focus on the business itself.

  • Clarity for brands that need direction.

    For brands with existing marketing efforts or internal teams, consulting and audits evaluate what is currently working and where opportunities exist.

    We assess brand positioning, marketing performance, and guest or customer engagement to create a clear path forward.

    Services include:

    • Marketing and brand audits

    • Competitive and market analysis

    • Brand positioning refinement

    • Guest or customer journey evaluation

    • Loyalty and retention strategy

    • Programming and partnership strategy

    • Revenue driver analysis

    • Marketing roadmaps and strategic planning

    This service works well for established hospitality businesses and lifestyle brands looking to strengthen their strategy.

  • Strategic oversight for internal teams and expanding brands.

    Many hospitality groups and lifestyle companies have internal teams but benefit from experienced leadership guiding the overall marketing direction.

    Found Haus Agency works alongside founders and internal teams to ensure marketing efforts remain aligned with brand growth.

    Services include:

    • Oversight of internal marketing teams

    • Campaign planning and marketing calendars

    • Brand consistency across locations or products

    • Vendor and agency management

    • Reporting systems and performance tracking

    • Market expansion strategy

    • Launch planning for new locations or products

    Ideal for multi-unit hospitality groups, expanding brands, and lifestyle companies preparing for growth.

Our Process

Discover + Diagnose

We start by understanding the full picture.

Every partnership begins with a deep dive into your brand, business goals, digital platforms, loyalty ecosystem, and guest journey. We audit existing branding, social presence, website performance, community engagement, and merchandise opportunities to identify what is working, what is missing, and what is holding growth back.

This phase creates clarity and alignment before a single creative decision is made.

Define + Position

We clarify your story and your place in the market.

Using insights from discovery, we define brand positioning, voice, visual direction, and messaging that align with culture, consumer sentiment, and guest expectations. We ensure your brand shows up consistently across social platforms, digital touchpoints, loyalty programs, and physical experiences.

This is where your brand becomes recognizable, ownable, and emotionally resonant.

Create + Activate

We bring the brand to life everywhere guests interact.

We translate strategy into content, campaigns, and experiences across social media, websites, digital advertising, loyalty touchpoints, and merchandise. From content calendars and community engagement to branded moments and physical extensions, everything is designed to drive awareness, participation, and repeat engagement.

This phase turns strategy into momentum.

Optimize + Grow

We refine, scale, and evolve as your brand grows.

We continuously evaluate performance across digital platforms, social engagement, loyalty participation, and conversion. Insights guide optimization, allowing us to sharpen creative, adjust strategy, and introduce new opportunities for growth.

This is a long-term partnership focused on increasing lifetime value, strengthening loyalty, and supporting sustainable brand expansion.

  • “Working with Found Haus felt like adding a strategic partner, not an agency. They helped us refine our positioning, activate across digital platforms, and think differently about community and loyalty. It changed how we grow.”

    — VP of Marketing, Multi-Concept Hospitality Brand

  • “What stood out immediately was how deeply they understood hospitality. Found Haus approached our brand like operators, not just marketers, and the results showed in engagement, repeat visits, and how our guests talked about us.”

    — Founder, Restaurant & Lifestyle Brand

  • "They didn’t just clean up our marketing. They brought clarity to our brand, our messaging, and how we show up digitally. Everything finally felt aligned, from social to loyalty to the guest experience.”

    — Managing Partner, Hospitality Group

Let’s Work Together

If you're interested in working with us, complete the form with a few details about your project. We'll review your message and get back to you within 48 hours.